IKAROS POS Help
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For partners: stores, brand and billing

Creating stores, presentations, your own brand and domain, logging in as a store, billing.

In the partner panel (/reseller):

  • Stores: create a store with the customer's details and its owner. The owner gets an email to set a password.
  • Agreement: the first time you open the panel (and at each new version) you read and accept the Reseller partner agreement. It is accepted once for your business; who accepted it, when, the version and the IP address are recorded.
  • Presentations: keep a test store of your own with a menu, to show the system to prospects. You can have up to 5 demos at once (unless we agreed another number), each for 7 days and extendable.
  • Log in as the store: open the customer's back office to help them. It is recorded in the security log.
  • Brand: logo, colours, support email and phone, and your own domain. Your customers see your name.
  • Billing: two ways, as agreed with you: wholesale (you pay a wholesale price per store and bill your customers yourself) or commission (we bill the stores and you get a monthly commission). Your own invoices are under Subscription.
  • Wholesale in detail: one invoice on the 1st of each month, with the stores that work that day. Stores in their trial, off season, cancelled or locked are not billed for the month. If a store starts paying or opens again part-way through the month, or you switch on an add-on or a dearer package, the days left of the month go on a line of their own on the next invoice. Add-ons you switch off are not credited. If your invoice is still unpaid 7 days after its due date, your stores lock; they open again as soon as it is paid, or if we void the invoice.
  • Customers' menus: when a store sends its menu (Send us your menu), it shows under Menus to enter for you to enter.

Security: two-step sign-in is required for partners, because you can reach many stores. In a browser where you entered the code, it isn't asked again for 30 days.