Table bookings
A booking page for your guests, rules (times, party size, duration) and the day's list on the till.
Needs the Reservations add-on.
Settings (Customers → Reservation settings):
- Online booking: guests book a table from the Booking page. The link is on the same page; put it on Google, your website and social media. If your ordering page shows on Google (Online ordering → Google & AI), the booking page shows too, marked as taking reservations.
- Confirm automatically: off = every online booking waits for staff to Confirm.
- Times every (minutes), Table is kept for (minutes), Most guests online, Minimum notice (minutes), Bookings up to (days ahead) and Most guests at the same time (0 = tables only).
- Booking hours per day. Empty = closed that day. The last booking starts up to an hour before closing.
- Message on the booking page.
The guest picks a day, party size and one of the free times, and enters name and phone. Two guests can't take the same last table. They keep the booking's page to see or cancel it. For more people than the limit, the page asks them to call.
The table: the system picks a free table with enough seats by itself. A booking taken by staff works even without a free table, and you place it later.
On the till (menu → Reservations): the day's list, with the total number of guests and the booking page link. For each booking: Confirm, Seat (opens the table's bill), No-show, Cancel or Change. New booking takes one over the phone. Tables show "Booked 21:00" when a booking is within the next hour.
With the Customers & loyalty add-on, each booking with a phone goes onto the customer's card. See Customers, points and stamps.