Reseller partner agreement

Version: 15/11/2026

This agreement is between the Provider of IKAROS POS:

IKAROS POS
noreply@ikaros.pro
https://ikaros.pro

and the business that resells the service to its own customers through the partner panel (the "Reseller"). The Reseller accepts it in the partner panel before using it; the acceptance (who, when, version and IP address) is recorded.

1. What the Reseller does

The Reseller offers the service to businesses ("Stores") under its own name or the Provider's, sets them up in the partner panel and is their first point of contact for questions and support. It acts as an independent business: the agreement creates no employment, agency or exclusive relationship. It promises nothing about prices, features or deadlines beyond what the Provider publishes.

2. How the Reseller is billed

The billing model (wholesale or commission) and its rate are agreed with the Provider and shown in the partner panel.

• Wholesale: the Provider never invoices the Reseller's Stores. The Reseller gets one invoice per calendar month, made on the first day of the month, with one line per Store at the agreed share of the Store's monthly price (package, add-ons, own prices and the "Everything" cap included).
  • A Store is on the month's invoice when it can be used that day. Stores in their trial, off season, cancelled or locked on that day are not billed for the month.
  • A Store that starts paying or opens again part-way through a month (its trial ended, or it was unlocked) is billed for the days left of that month on the next invoice. An add-on or a dearer package switched on part-way through a month is billed the same way, for the days left. Nothing is credited for add-ons switched off: they are not billed from the next month.
  • The invoice is due within 7 days. If it is still unpaid 7 days after the due date, the Reseller's Stores are locked until it is paid; they open again as soon as it is paid, or if the Provider voids the invoice.
• Commission: the Provider invoices and chases each Store directly. The Reseller receives the agreed percentage of the net amount (excl. VAT) each Store actually pays, paid by bank transfer after the Reseller's invoice. Amounts refunded or voided earn nothing.

Each party bears its own taxes. Price changes are announced at least 30 days in advance.

3. Demonstrations

The Reseller may keep up to 5 sales demos at once (unless another number is agreed), each for 7 days and extendable. Demos carry no real sales, no receipts to the tax authority and no emails to customers, and are deleted when they expire unless turned into a real Store.

4. Stores, data and security

• The Provider processes each Store's data as its processor, under its terms of use and data processing agreement with the Store. The Reseller sees and changes a Store's data only to set it up and support it, and only for its own Stores. Every "log in as" is recorded in the Store's security log.
• The Reseller keeps confidential whatever it learns through the panel, and enables two-step sign-in within 14 days of its account being created.
• The Reseller does not ask Stores for their card details or passwords, and does not take payments on the Provider's behalf.

5. Brand

With white label the Stores see the Reseller's name, logo and contact details. The Reseller uses the Provider's name and marks only as allowed, makes no misleading claims (for example about tax certification) and sends no unsolicited messages.

6. Term and termination

The agreement is open-ended. Either party may end it by email with 30 days' notice; on a breach of terms 2 (unpaid invoices), 4 or 5 the Provider may end it at once. On termination the Stores may stay with the Provider as its direct customers, with their data. Amounts already due remain due.

7. Liability

The Provider is liable to the Stores for the service under its terms of use. Each party's total liability under this agreement is limited to the amounts invoiced under it in the last 12 months, except for intent or gross negligence.

8. Changes and law

A new version of this agreement is announced at least 30 days before it applies and is accepted in the partner panel. The agreement is governed by Greek law; the courts of the Provider's seat have jurisdiction. Contact: noreply@ikaros.pro.