IKAROS POS terms of use

Version: 09/11/2026

These terms govern the use of IKAROS POS (till, online ordering, back office and related services) by businesses ("the Customer"). The provider is:

IKAROS POS
noreply@ikaros.pro
https://ikaros.pro

1. The service

The Provider supplies IKAROS POS as an online service (SaaS), with the plans and features the Customer chooses. Features may be added or changed without materially reducing a service already paid for.

2. Account

The Customer gives true details, keeps passwords and staff PINs safe and is responsible for their use, and tells the Provider at once of any unauthorised use.

3. Subscription and payment

• Billing is monthly or yearly at the price list in force at sign-up. The trial starts with the first real sale.
• Invoices are issued electronically. If an amount stays unpaid, the Provider may limit or suspend the service after notice.
• Price changes are announced at least 30 days in advance.

4. Customer obligations

• The Customer is responsible for products, prices, VAT, allergens, its own terms of sale to its customers and compliance with the law (tax, consumer, tobacco and alcohol sales).
• The connection to myDATA / an e-invoicing provider and fiscal device uses the Customer's details; the Customer checks the setup with its accountant.
• Illegal use, spam and any attempt to breach security are forbidden.

5. Data

• The Customer's data (products, sales, customers) belongs to the Customer and can be exported at any time.
• For its customers' personal data the Customer is the controller and the Provider the processor, under the Data Processing Agreement, which is part of these terms.
• The Provider keeps backups and takes reasonable security measures.

6. Availability and liability

• The Provider makes every reasonable effort to keep the service running but does not guarantee it will always be free of interruptions or errors. Planned work happens outside peak hours where possible.
• The Provider is not liable for lost profit or indirect loss. Its total liability is limited to the amount the Customer paid in the last 12 months, except for intent or gross negligence.
• The Provider is not liable for third-party services (payment providers, delivery platforms, myDATA, SMS / email providers, printers, the Customer's network).

7. Term and termination

The Customer may stop the subscription at the end of any period. After it ends, data stays available for export for 30 days and is then deleted, except what the law requires to be kept.

8. Changes and law

Material changes are announced and acceptance is asked again at the next sign-in. Greek law applies; the courts of the Provider's seat have jurisdiction.