Card terminals

With a terminal connected, pressing Card on the till sends the amount to the terminal. When the card goes through, the payment is recorded on the bill. Only the owner sees and changes the Card terminals page.

1. Card terminals → Terminal provider: Viva, EveryPay, myPOS, Nexi SmartPOS, SumUp (Solo) or Wrapp (μέσω παρόχου). Under the choice it says which keys you need and where to find them.
2. Use the "Where to get the keys" links to open the provider's page, and copy the keys.
3. Add each terminal with a name (e.g. Till) and its Terminal ID.
4. Save and Test connection.

Nexi SmartPOS (Nexi Android terminals): the link goes through the cloud and Nexi switches it on. From Nexi you get the App ID, private key (PEM), Business ID and Store ID. The Terminal ID is the terminal's Device ID (urn:tid:…).

Terminals through Wrapp (POS–provider link, A.1155/2023): the card payment and its receipt go together. Wrapp must be your receipts provider in Receipts setup; no other keys are needed. First add the terminal in Wrapp, then press Test connection: the page lists Wrapp's POS devices with their Terminal ID. Paying part of a bill needs an 8.4 series in Wrapp.

A phone as the terminal: with the Viva Terminal app or EveryPay's SoftPOS, an Android phone (or an iPhone with Tap to Pay, for Viva) takes cards. Add it as a terminal with its own Terminal ID. Try a small payment first.

No terminal yet? Open a SumUp account for free with the "Register for free with SumUp" button on Card terminals, after choosing SumUp as the provider. SumUp Solo connects to the till like the others.

A waiting payment is never lost

• If you close the payment dialog, the page reloads or you press send again, the till carries on with the payment already waiting on the terminal instead of sending a second one.
• On Cancel the till asks the provider once more. If the customer managed to tap the card, the payment is booked and the till shows it.
• Every minute the system checks waiting payments by itself (and those cancelled in the last 10 minutes). A card that went through is booked on the bill and noted in the Security log.
• The Z can't close while a payment is waiting on the terminal.

Card outside the terminal: if the card was charged on another machine, Card paid outside the terminal only records the payment. While the store has a terminal, only owners and managers do this; others need their PIN. Every such payment goes into the Security log. See Cashier limits and manager approval.

Tips and IRIS: IRIS goes to the terminal only with Viva; the other terminals take cards only. On the same page, under Tips and IRIS at the till, switch on Tip before the card and IRIS payments. See Tips and IRIS at the till.

Not answering? See The card terminal doesn't answer.