It doesn't print

The till shows next to each order whether it printed. Check in this order:

1. The printer

• Is it on, with no red light, with paper and the lid closed?
• Is it on the same network? Switch it off and on again.

2. IKAROS Bridge (see the status above)

• "Not answering": the PC or tablet running the Bridge is off, asleep or offline. Turn it on and start the Bridge.
• On an Android tablet: open Termux. The Bridge starts by itself.

3. The IP address

• If the router gave the printer another IP (e.g. after a power cut), the Bridge looks at the wrong address. Print the printer's settings page, fix the IP in Printers and press Test print.
• Permanent fix: a fixed IP for the printer in the router.

4. Only some items print

• The item's category has another printer, or none. Check the Category → kitchen/bar printer.

5. Question marks instead of Greek

• On the printer change Greek characters (e.g. CP737 or CP1253) and try again.

On the till, the Again button resends a ticket that didn't print.