Cashier limits, manager approval and blind Z

In Store details → Limits for cashiers you set what staff below manager may do at the till without a manager or owner PIN. Owners and managers are never limited. It works on every package with a till, no add-on needed.

• Largest discount without approval (%): on one item or the whole bill. A discount in euros counts as its share of the amount it comes off. 100% means no limit (the default).
• Largest cash out without approval (€): cash taken from the drawer with one Cash out. Empty means no limit (the default). Change given to a driver doesn't count here: it is kept on the driver until the Handover.
• Blind count at the Z: on from the start (see below).

Press Save. The limits also apply on the till without internet: there a discount above the limit can't be given.

When a manager's PIN is asked

• A discount above the limit (cashier).
• A cash out above the limit (cashier).
• Giving money back (everyone except owners and managers).
• Removing an item already sent to the kitchen, or cancelling a bill with sent items (waiter, driver).
• A card or IRIS payment recorded as paid without the terminal while the store has one (everyone except owners and managers). See Card terminals.

The "Manager approval" dialog shows three things, so the manager knows what they approve:

1. what needs approval (e.g. "This discount is above the limit for your role"),
2. who asks and on which order (Asked by Maria · Table 4, or Till for a cash out),
3. in bold, the item or amount and the reason (e.g. "Take €80.00 out of the drawer · reason: bakery").

The manager or owner types their own PIN and presses Approve. Exactly what the dialog showed is done: if the payment amount changes in between, the approval is dropped and asked again. Every approval goes into the Security log with who asked and who approved. Wrong PINs here count as at sign-in (see Staff and PINs).

Blind Z: what the cashier sees

With Blind count at the Z on, the cashier on Till:

• doesn't see sales, "Should be in the drawer" or the X report; it says "Blind count: the figures are shown after the Z",
• counts the drawer and types what is there in Cash counted in the drawer, without seeing the difference while typing,
• sees the difference and the Z after pressing Close the day.

Owners and managers always see all figures, the X report and the difference. So the cashier counts what is really there instead of "rounding" towards the expected amount. Switch it off if cashiers should see the figures.

See also End of day (Z) and Alerts for voids, refunds and discounts.