In a taverna with a full courtyard, every minute lost between the table, the kitchen and the till shows. IKAROS POS puts tables, waiters and the kitchen in one system: the waiter takes the order on their phone, the kitchen sees it at once, and the bill is ready when it is asked for.
Your dining room on screen
Set up the floor plan as it is: dining room, courtyard, terrace. See at a glance which table is free, which has an order and how long it has been seated. Move a table with one tap when the party changes places, and the bill moves with them.
Waiters on their own phones
Each waiter uses their own phone, no special hardware. They take the order at the table, with notes like "well done" or "no onion", and send it: food goes to the kitchen, drinks to the bar. When something is ready, they see it on their phone and know what to serve.
With QR codes on the tables, guests can call a waiter or ask for the bill from their phone, and the staff are told at once.
A kitchen without lost tickets
Orders show on the kitchen screen in order with their time, or print at each station's printer. The cook taps "ready" and the waiter is told. Mark what runs out as sold out, for today or a few hours, so nobody orders it by mistake.
Phone orders for takeaway
When the phone rings, caller ID shows on the till who is calling and what they ordered last time. One tap opens a pickup with their name and phone, or puts the same dishes in again; with the Delivery add-on, also delivery to their address. It connects to a VoIP phone system or a USB caller ID modem.
Reservations
Guests book a table from your page with date, time, party size and notes ("high chair", "birthday"). You see the evening's bookings and assign them to tables.
The bill and documents
The bill is paid in full or split, by cash or card on a terminal linked to the till. The hospitality order slip (8.6) AADE requires for tables is issued automatically, and the receipt gets its MARK (the AADE number) through a certified provider.
If the internet goes down
The dining room doesn't stop. The till keeps working offline with tables, kitchen and payments, and sends the sales to your provider once the connection is back. The card terminal needs its own connection (most have a SIM card).
Questions
Do waiters need special handhelds?
No. Waiters take orders on their own Android or iPhone, in the browser.
Does it issue hospitality order slips?
Yes. For tables the order slip is issued automatically and sent to myDATA through your provider, before the receipt.
Can guests split the bill?
Yes. The bill is paid in full or in parts, by cash or card.
Does it take reservations?
Yes. Guests book online and you see and organise the bookings in the system.
Does it work with printers instead of a kitchen screen?
Yes. Each station (kitchen, grill, bar) can have its own thermal printer, with or without a screen.