Getting started
First stepsFrom your account to the first order, in 6 steps.
Items, options and pricesCategories, items, options (size, sugar), store price, notes and labels, sold out and offers.
Staff and PINsRoles, the PIN for the till, and what happens after wrong PINs.
The POS on a tablet or phoneHow the till opens on a new device and why it asks for approval.
The till without internetIf the internet drops, you keep selling. Sales are kept on the device and sent as soon as the connection is back, with their receipts.
Subscription and payment14-day trial (30 with a partner code), monthly, yearly or seasonal, paying by card, changing package.
Store details and settingsWhat you set in Store details: legal name and VAT number, language and time zone, opening hours, environmental fee, cashier limits and blind Z, alerts, keeping customer data, scale.
Setup
AI menu assistantA menu from a photo or text, extras and choices, translations, descriptions and allergens with AI. You check everything before it is saved.
Ask your shop (AI assistant)Ask about your sales in plain words and get an answer with numbers, a summary after each day close and a weekly note. Add-on at €7 a month.
Printers and IKAROS BridgeHow kitchen and till printers connect through a PC or an Android tablet.
Printing from an Android tablet (no PC)The store's tablet does the Bridge's job, with one line in Termux.
AADE receipts (myDATA)Provider (Wrapp, iNVOICEsoft or Oxygen) or cash register, invoices to businesses, test mode and VAT number.
Card terminalsViva, EveryPay, myPOS, Nexi SmartPOS, SumUp or terminals through Wrapp: the amount goes to the terminal or the phone by itself.
Tips and IRIS at the tillA tip before the card, and paying with IRIS. IRIS works with the Oxygen provider or a cash register, not yet with Wrapp or iNVOICEsoft.
Environmental fee on takeaway and deliveryThe contribution on single-use plastics (€0.05 a piece, €0.10 for a coffee with a lid) as a separate line on the receipt.
End of day (Z)X report, cash in and out, the cash drawer, what the Z checks, why it blocks, and where the old Z reports are.
Retail: barcode, scale, 18+ and piece stockBarcode scanning, scale labels, products sold by the kilo, rules for tobacco and alcohol, and a simple piece count per product.
Online ordering, QR and deliveryThe ordering page, QR on tables, delivery zones, card payment.
Your own domainThe ordering page on your own address (e.g. order.your-shop.gr), with https automatically. Old links and QR codes keep working.
Paying the bill from the QRGuests pay all of it, their own items or a split, with a tip.
Floor plan and colours on the tillTables and sunbeds as they really are, with walls, the bar, the pool or the sea. Colours for categories and products.
Screens, TV menu and kioskKitchen screen, order numbers, menu on a TV and kiosk, linked with a code.
Caller IDThe phone rings and the POS shows who is calling, what they usually order and where they live. One tap starts their delivery or pickup.
Waiter appWaiters take orders on their own phone, see what is ready to serve and get a notification when a table calls them.
Delivery driversDrivers get their deliveries on their phone, customers see where they are on a map, and the till knows how much cash each one holds.
efood, Wolt and WooCommerceOrders from efood, Wolt and your WooCommerce webshop on the same till. efood and Wolt must first switch the link on. WooCommerce syncs products, prices and orders, not stock.
Table bookingsA booking page for your guests, rules (times, party size, duration) and the day's list on the till.
Customers, points and stampsThe customer card, points (cashback), stamp cards, the customer account on the ordering page, newsletters and erasing data (GDPR).
Beach bar and hotelSunbeds and rooms, sunbed rent, minimum spend, QR from the sunbed, charge to room, export for the reception and settling at check-out.
Stock and recipesIngredients, recipes taken from stock by themselves (per kilo for weighed products), waste, stock counts, orders to suppliers and labels.
Supplier invoices from myDATAYour suppliers' invoices come in by themselves from myDATA and go into stock with their cost.
Alerts for voids, refunds and discountsAfter each Z, an email to the owner if a staff member had unusually many voids after the kitchen, refunds or discounts.
Accountant accessYour accounting office sees, read-only, the sales by VAT rate and the documents with their ΜΑΡΚ, so you don't send them reports every month.
Several storesOne account for all your stores, sales comparison, copying the menu and moving stock from one to another.
API keys and webhooksLinking other software (accounting, apps, websites): API keys with permissions, and webhooks that tell another system about every order.
Cashier limits, manager approval and blind ZThe largest discount and cash out without approval, the manager's PIN for anything above the limit, and a blind count at the Z for cashiers.
Security log (who did what)The record of the store's sensitive actions: manager approvals, card outside the terminal, wrong PINs, the drawer, role and payment account changes. For the owner only.
Customer data and GDPRHow long customers' details are kept, double opt-in for offer emails, protection of the customer account, downloading and erasing data.
Link with the hotel PMSThe Hotel PMS link add-on (€12/month): room charges to the guest's account (folio), in-house guest list, Hoteliga, Hotel API or export, and who issues the myDATA document.
In-house guestsThe list of guests staying at the hotel: how they get in (PMS, CSV, by hand), charge limit, permission to charge to the room, check-in and check-out.
Connect to HoteligaStep-by-step link of IKAROS POS with the Hoteliga PMS: in-house guests come to the till and every room charge goes to the reservation as an extra charge. API licence, rooms, troubleshooting.
Hotel API for PMS vendorsAn open API for any PMS vendor: the PMS pushes stays, reads room charges with items, VAT and ΜΑΡΚ, and confirms the ones it booked on the folio. With the room_charge.created webhook.
Something doesn't work
It doesn't printThe ticket doesn't come out in the kitchen or at the till. Step-by-step check.
The card terminal doesn't answerThe amount doesn't show on the terminal, or the payment isn't recorded.
Online orders aren't arrivingThe page says "closed", customers can't order, or there's no sound.
AADE or provider errorThe receipt got no MARK, the provider answered with an error, or the connection fails.
The screen shows a code or doesn't updateTV menu, kitchen screen or kiosk: link code, "Full screen", old prices.
I can't sign inForgotten password, the two-step code, the PIN, or the device isn't approved.
A room charge did not reach the PMSA room charge Waiting or "Failed": what each status means, how to send it again, when to key it in by hand, and what happens with refunds.